- Return window
- 14 calendar days from delivery
- Standard products
- Returns are accepted within 14 days of delivery, provided the product is undamaged.
- Personalized products
- Returns are accepted within 14 days of delivery, provided the product is undamaged.
- Return options
- We collect returned products from customers free of charge, or you can return them to our registered business address in Dammam below. Contact us to arrange your return.
- Refund timing
- Refunds are issued after we receive the returned product. The return process usually takes about a week; this is an estimate.
- Return address
- 3969 Al Winan Street, Al Faisaliyah District, Secondary No. 8468, Dammam 32272, Eastern Province, Saudi Arabia
- Damaged, defective or incorrect items
- If your item arrives damaged, is defective, or does not match your order, contact us with your order number and a description of the issue. Photos can help us assess it. This return policy does not limit your statutory rights.
Need help with a product or order?
Contact our team and include your order number if you have one.
info@pccgroup.sa+966533199759Sold by: PCC Group
شركة احتراف الانشاء للمقاولات
VAT registration number: 311252194500003
3969 Al Winan Street, Al Faisaliyah District, Secondary No. 8468, Dammam, Eastern Province, 32272